Real-time and daily historical data visualization app for Cisco Unified CCE and Packaged CCE Contact centers. Call Type and Precision Queue level reports and charts as well as agent state and call summary information from the last 24 hours.
Real-time and daily historical data visualization app for Cisco Unified CCE and Packaged CCE Contact centers. Call Type and Precision Queue level reports and charts as well as agent state and call summary information from the last 24 hours.